Shipping and Returns

White Witch Publishing
Last updated: October 1, 2025

White Witch Publishing, a bilingual French/English associative publishing house dedicated to fantasy, esotericism, and well-being, is committed to offering a smooth and transparent shopping experience. This policy details the shipping and return terms for products ordered on our website (sorciereblancheeditions.com, hereinafter “the Site”) or through our partners (Amazon, Gumroad...).

1. Shipping

We offer two types of products:

Physical Products: Books, planners, calendars, goodies (e.g., sweatshirts), print-on-demand via our partners (Gelato, Printful, Amazon KDP, IngramSpark).
Digital Products: eBooks, PDFs (e.g., planners, calendars), delivered via a download link sent by email.

1.1. Physical Products

Shipping times vary by destination and special conditions (e.g., dedication request for paper books):

Metropolitan France: 3 to 7 business days after printing.
Europe: 5 to 10 business days after printing.
Rest of the World: 7 to 15 business days after printing.

Shipping costs are calculated at checkout on our shop or through our partners. You will receive a tracking number by email upon shipment.

1.2. Digital Products

Digital products are delivered instantly after purchase via a download link sent by email (via InfoManiak or Gumroad). Ensure your email address is correct when ordering.

2. Returns

In accordance with Article L221-18 of the French Consumer Code, you have 14 days from receipt of a physical product to exercise your right of withdrawal, without reason. Digital products are not refundable after download (Article L221-28).

2.1. Return Conditions

To be eligible for return, the physical product must be:

Unused, in its original packaging.
Returned within 14 days of receipt.

Return shipping costs are at your expense, unless the product is defective or our error.

2.2. Return Procedure

To initiate a return:

Contact us at contact@sorciereblancheeditions.com with your order number.
Indicate if you wish a refund or exchange.
Return the product to the address provided by our team.

Refunds are processed within 14 days of receiving the returned product.

3. Defective Products or Errors

In case of a defective product or order error, contact us at contact@sorciereblancheeditions.com. We will cover return shipping costs and send a replacement product or refund.

4. Contact

For any questions regarding shipping or returns, contact us at:
Email: contact@sorciereblancheeditions.com