Terms and Conditions of Use and Sale
White Witch Publishing
Last updated: October 1, 2025
These Terms and Conditions of Use and Sale (hereinafter “Terms”) govern the use of the website sorciereblancheeditions.com (hereinafter “the Site”) as well as transactions made via the Site, operated by White Witch Publishing, a bilingual French/English associative publishing house dedicated to fantasy, esotericism, and well-being. By accessing the Site or making a purchase, you accept these Terms without reservation.
1. Purpose
The Terms define the rights and obligations of the parties in the context of using the Site and purchasing physical products (books, planners, calendars, goodies) and digital products (PDFs, eBooks). They apply to any order placed via the Site or our partners (e.g., Amazon, Gumroad...).
2. Products and Services
White Witch Publishing offers:
- Physical Products: Books, planners, calendars, goodies (e.g., sweatshirts), print-on-demand via our partners (Gelato, Printful, Amazon KDP, IngramSpark).
- Digital Products: eBooks, PDFs (e.g., planners, calendars), delivered via a download link sent by email (e.g., via InfoManiak).
- Services: Support subscriptions (via PayPal), newsletters, literary events.
Product descriptions, prices, and availability are indicated on the Site. Prices are in euros (€), all taxes included (VAT), excluding shipping costs.
3. Orders
Orders are placed via our shop or partner platforms (Amazon, Gumroad...). To place an order:
- Select your products and add them to the cart.
- Enter your shipping and payment information.
- Validate your order after review.
A confirmation email is sent after validation. White Witch Publishing reserves the right to refuse an order in case of non-compliance with the Terms or stock issues.
4. Payment
Payments are secure via PayPal or other third-party processors (e.g., Gumroad). Accepted payment methods include:
- Credit cards (Visa, Mastercard, etc.).
- PayPal.
- Other methods depending on the platform (e.g., Amazon Pay).
Payment is due at order time. Invoices are sent by email and available in your customer account.
5. Shipping
Shipping terms are detailed in our Shipping and Returns Policy. Physical products are shipped within 3 to 7 business days after printing (longer if dedication requested), depending on the destination. Digital products are delivered instantly via a download link.
6. Right of Withdrawal
In accordance with Article L221-18 of the French Consumer Code, you have 14 days from receipt of a physical product to exercise your right of withdrawal, without reason. Digital products are not refundable after download, in accordance with Article L221-28.
6.1. Withdrawal Terms
To exercise your right of withdrawal, contact us at contact@sorciereblancheeditions.com with your order number. Products must be returned in their original packaging, unused, within 14 days of notification.
6.2. Refund
Refunds are processed within 14 days of receiving the returned product. Return shipping costs are at your expense, unless our error or defective product.
7. Warranties
Physical products benefit from the legal warranty of conformity (Articles L217-4 et seq. of the Consumer Code) and the warranty against hidden defects (Articles 1641 et seq. of the Civil Code). In case of a defective product, contact us for replacement or refund.
8. Intellectual Property
All Site content (texts, images, logos, etc.) is protected by copyright. No reproduction, even partial, is authorized without prior agreement from White Witch Publishing.
9. Personal Data
Collected data (e.g., name, email, address) is processed in accordance with our Privacy Policy and GDPR. They are used to process your orders, send newsletters (if consent), and improve your experience.
10. Liability
White Witch Publishing cannot be held responsible for indirect damages or service interruptions due to force majeure. Product descriptions are indicative and may vary slightly.
11. Disputes
In case of dispute, contact us at contact@sorciereblancheeditions.com. The Terms are governed by French law. Any dispute will be submitted to the competent courts of France.
12. Contact
For any questions regarding the Terms, contact us at:
Email: contact@sorciereblancheeditions.com
© 2025 White Witch Publishing. All rights reserved.
13. Icon Attribution
Icon Attribution: Icons by Flaticon (Freepik, Icon Mela, Dreamstale, Ilham Fitrotul Hayat, Noplubery, sonnycandra, Laisa Islam Ani, Pixel perfect, IYAHICON, Iconjam).